Installation and Troubleshooting
Find out more about the services provided by the Installation & Troubleshooting feature, which comes as standard with our VPS and Dedicated Servers.
Apart from having more system resources, a very good reason why you may get your own hosting server and use it instead of a shared Internet hosting plan is that you can install and run a wide variety of software. With a shared account, you can use applications, which do not need root access and aren't installed server-side, so in case you require certain software for your sites, you cannot install it on a shared server. This isn't the situation with a hosting server of your own in which you'll be able to install anything you wish. The downside is that you may not have much experience and handling your own server is more complex that managing a shared Internet hosting account where the company takes care of the majority of things. This is the reason why we offer an extra service for our hosting server plans called Installation & Troubleshooting and you may reap the benefits of it any time you encounter any issues with the management of your machine.
Installation and Troubleshooting in Dedicated Web Hosting
You can add the upgrade to any of the Linux dedicated servers hosting packages
that we offer at any time that you need it. If you need any custom work from our administrators right after your hosting server is prepared, you may get the upgrade during the server signup procedure, or if you need something to be done later, you can add the upgrade from your billing Control Panel. The Installation & Troubleshooting service offers 60 minutes work from our administrators on your machine, so if you face any problems to install a third-party piece of software or some program gives errors and doesn't work the way it ought to, our specialists will be able to assist you in a very timely manner. If a task takes less than one hour, the remaining time shall be available for future tasks and you will be able to see it inside the billing area. This upgrade is perfect in case you do not have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you deplete the 30 min custom work it comes with.