1 hour ticket response
Our team of techs is focused on providing fast answers to each of your queries. We’ll review your tech support ticket the second it has been delivered and will respond with a solution to your problem within less than 60 minutes after the helpdesk ticket submission. Actually, our average helpdesk ticket response time is 20 minutes.
A Top–Quality Tech Support Service
Each member of our technical support team has several years of experience in the Linux shared website hosting packages market and almost all of them have worked for us for at least 5 years. They all are eager to answer all your requests in the most proficient manner possible.
An Easy–to–Browse Help Center
In the Online Control Panel you will find an easy–to–navigate Help section where you can find quick hints on how you can use our hosting services. You can get the answers to your queries in the F.A.Q. archive, see more info in the web hosting account administration articles or check our step–by–step video tutorials.