Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering excellent quality support in good time is our main priority, so we back up each Linux shared website hosting packages plan with a 1–hour ticket reply guarantee. The moment you share a ticket or post an email, our customer technical support crew will do all they possible can to present the most adequate answer to your issue and to supply you with advice promptly.

  • Top quality support service

  • A Top–quality Support Service

  • Our tech support service is offered by a crew of educated techs which are prepared to answer your request straight away. You could contact the technical support team by launching a technical support ticket from your Online Control Panel or by submitting us an email. On working days, you can also call us on the telephone or use the live chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you require support while working on your sites within the Control Panel, you’ll be able to always just click the Help button and track down your problem in the selection of posts that will appear. We have as well turned the vast majority of articles into movies. The listing of video clips will show up if you click the Videos button present on the top right.