Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • In the Online Control Panel you’ll find an exhaustive Help section offering many how–to articles and frequently asked questions. They are compiled by our support team of well–trained techs. Simply type in your question and our clever system will return the best answer.

  • Top quality support service
  • Educational Videos

  • For all of you who’d like to discover how to handle a regularly encountered issue by watching a tutorial video, we’ve added a collection of video tutorials to our Online Control Panel. All the how–to videos are brief and easy to grasp. They offer step–by–step presentations of various web site administration tasks.

  • Intuitive help center
  • A 1–Hour Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24–7 tech support service and a sixty–minute response time guarantee. Our proficient techs will be online for you 24 hours a day to answer your queries and to settle any problem that you could face. Simply send a tech support ticket from the Help Center section and we will reply back to you within a minute.