A 99.9% Server Uptime
The major benefit of developing your very own shared website hosting platform is that you do not need to be worried about compatibility – you design a specific set of software tools in such a way so as to be compatible with a specific set of hardware elements. The final result is something considerably more stable and dependable, since there are fewer potential chances of failure. We have built our cloud hosting system using time–tested hardware components and a strongly modified version of SELinux so as to create an absolutely safe and secure environment for your websites.
That’s why, with each of our Linux shared website hosting packages packages we give you a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
To be able to provide a high–performance web hosting service, you can barely depend on the default network configuration in a datacenter. We’ve built our own custom network in order to ensure the ultimate connection speed with the rest of the world.
And because of this, irrespective of which datacenter facilities you pick: our USA located datacenter, our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter or our Australia located datacenter, you can enjoy an assured 99.9% network uptime. And this guarantee is valid with all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have given our best to curtail all potential risks with our cloud hosting plans and although we offer topflight client support, there are situations when the client is just not content with what we are offering. Or he has to move to a more robust web hosting solution, such as a virtual private server or a dedicated hosting server.
That is why our company offers a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you are not completely satisfied, we will give you a refund.
24/7 Technical Support
We’ve cautiously hand–picked each individual member of our 24x7 support team so that we can offer you the very best technical support service you can get. Each of our customer service technicians has many years of experience working with web hosting accounts behind his back, hence they know very well what they are doing. Besides, they’re at your disposal 24–7–365 – you can touch base with them whenever you want and they will get back to you as quickly as possible.
Their average ticket response time is less than 20 minutes, whilst with other web hosting vendors you have to wait around for days. What’s more, we offer you a 1–hour response time guarantee. No matter what happens, your inquiries will be responded to in less than one hour.